Graduate Delivery Manager
Remote - South Africa
Why us?
🇿🇦 Up to ZAR 500,000 salary on a full time, permanent employment contract
🌎 Fully remote working anywhere in South Africa!
🏖️ 33 Days Paid Leave and Benefits
✨ Exciting high growth product, relied on by leading global brands, particularly within sports
💻 Working with the latest hardware, tech stack and tools
Summary
Join Storyteller’s delivery team, where you will work on complex, fast-paced integrations and launches for high-profile clients, while continuing to develop your delivery and client management skills.
This role is well suited to a graduate or early-career professional who is ready to take on real responsibility, learn quickly, and grow into a confident Delivery Manager with the support of an experienced team.
If you enjoy combining client collaboration, problem-solving, and technology-led delivery, we’d love you to read on and apply.
About us
Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue.
Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.
We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!
Responsibilities
As a Delivery Manager at Storyteller, you will be responsible for the seamless delivery of projects from post-sale through to launch and the initial period of live operation - plus the active improvement of our delivery processes to improve client satisfaction.
What you can expect:
Taking ownership of delivery projects and becoming deeply familiar with the clients you are delivering for
Initiating delivery projects, aligning plans with client expectations and business objectives
Running onboarding and discovery calls, helping to define requirements and guiding clients through the process of integrating our product
Controlling schedules, tracking milestones, and adjusting timelines as necessary using tools such as Jira and Airtable
Maintaining transparent client communication, managing stakeholder expectations, and supporting scope changes effectively
Reviewing client integrations to ensure they are to spec, and feeding back issues clearly to client integrators and internal engineering teams
Running CMS training with clients to ensure they can use the platform effectively
Managing post-launch support and ensuring a smooth handover to Customer Success
Working cross-functionally, with most projects blending tech, product, and content
Proactively identifying problems, generating options, and contributing to decisions to keep delivery moving
Using AI and internal tools to support delivery (for example summarising calls, drafting specs and tickets, analysing integration behaviour, and improving documentation and playbooks)
Contributing to continuous improvement in how we deliver Storyteller — including processes, templates, documentation, and standards
Qualifications
What we’re looking for
Experience delivering or managing web-or app-based projects (including through internships, graduate roles, or early-career positions), ideally in B2B SaaS, sports, media, or a fast-moving agency/startup environment
Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders
A high ownership mindset - you take responsibility, figure things out, and see them through
Strong problem-solving skills and growing confidence making decisions with imperfect information
A genuine interest in technology and AI, with experience using AI tools and effective prompting to support workflows and outcomes
Strong attention to detail, with a high bar for quality and clear documentation
Comfort juggling multiple projects and priorities in a fast-paced environment
Familiarity with project management methodologies and tools (Jira, Airtable, Linear, Asana, Monday, etc.)
Reliable internet connection for remote work
Nice to have:
Experience with SDK, API, or mobile app integrations
Experience running requirement or specification processes with external stakeholders
Experience working with US and UK clients across time zones
Interest in sport and an understanding of how sports organisations think about digital products
Recruitment Process
Online video interview (short recorded answers to a mixture of questions)
Follow-up exercise (compensated) to test skills relevant to this position
Final interview with Andy (Chief Delivery Officer)
And that’s it!