VP of Operations
Remote - UK
Why us?
🇬🇧 Up to £100k salary on a full time, permanent contract
🌎 Edinburgh office or fully remote working from anywhere in the UK!
🏖 33 Days Paid Leave
✨ Exciting products, millions of users, sold to global brands
💻 Working with the latest hardware, tech stack and tools
Summary
Storyteller is a platform that allows brands to integrate Stories functionality into their apps and websites. The platform is in use by multiple global brands serving millions of users. Check us out on our website or on ProductHunt!
We're looking for a VP of Ops to join our growing team, enabling us to scale effectively and help push the product on to the next 100 million users.
You'll be working with some of the world's major sports rights holder, within a friendly, talented team and have the opportunity to lead from the front. If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!
About us
Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue.
For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost. Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.
We work with globally-recognised clients in US TV and Sports industries. Every day we produce work that is innovative, challenging, and enjoyed by millions of people!
Responsibilities
RESPONSIBILITIES
We’re in an exciting period of high growth globally, operating in a fast-paced environment – we’re looking for an experienced Ops leader with a remit to initially embed themselves operationally in our day-to-day functions, solve problems and set our processes up to scale. Before then building out an Ops function across HR, Hiring, Finance, IT and Business Operations.
For this role it’s essential that you can lead from the front, produce scalable process and simple solutions to problems, and then work independently to implement change and bring about a positive difference. We’re looking for someone who can think strategically at a high level, but also importantly drive those changes at the hands-on level.
Immediate Focus:
The immediate focus (1-6 months) will be on embedding yourself in the day-to-day operations of the company – with an emphasis on process implementation and optimisation across teams to enable us to continue to operate at scale globally.
This stretches across several internal teams:
Live Operations – ensuring client support in gameContent Operations – ensuring the quality of content outputtedCreative Content – responsible for design and content creationDelivery / Project Management – responsible for client integrations and ongoing client support
There is no specialised technical/software skill required - it’s about taking problems and providing effective solutions that will continue to work at scale.
Longer Term:
Beyond that immediate period there will be the opportunity to build out an Operations function across Hiring, HR, IT, Finance and general Business Operations – but the immediate priority is to set us up to continue to scale at the day-to-day operational level.
Qualifications
What's important to us:
Demonstrable experience scaling and optimising process
A strong desire to get stuck in, in a hands-on approach
A natural problem solver, with a strong bias towards simple solutions
You’ve worked in a fast paced, high growth, start-up type environment
The ability to work independently to understand problems and deliver solutions
You thrive on autonomy, set your own direction and have the confidence to deliver
You think creatively and translate ideas into actionable, date driven items
Able to hire effectively across functions
Prefer action over extended high-level thinking and can separate signal from noise
You’re a generalist – who has an understanding of various Ops functions
You can communicate clearly at all levels within the company – from junior staff to the CEO and Board, in a clear and concise approach
You’ve worked effectively asynchronously in a distributed team
5+ years experience as an Operations Manager (or similar) in a high growth, fast paced, start-up environment
It’s essential you have experience in a similar Ops leadership role, or 5+ year's experience as an Operations Manager and looking for the next step up
Your Working Environment
Modern Tech Stack
We use the latest tools, hardware and methodologies across our teams. We’re always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac.
Agility & Openness for Ideas
We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you’re the specialist here!
Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture.
Outstanding People
We believe that great teams are built by a mixture of personality, skills and a passion for what people do. We’re a small, start-up team with around 30 people onboard.
Flexibility
Joining us means becoming an integral part of the whole team no matter where we’re physically working, we have a number of initiatives to create a team environment regardless of geographic location.
Payment
Up to £100,000 per year, depending on experience and skills.
Contract
Full time employment contract - fully remote working from anywhere in the UK!
Benefits
33 days’ holiday
High end laptop - macOS or Windows!
Top of the range monitors, headphones, keyboard, mouse and gel rests
Paid training to further your skills
Annual Flu inoculation
Team outings and monthly meets
AFTER 3 MONTHS
Up to £700 to spend on a chair, desk or any other necessary workspace equipment to kit out your home office.
£750 budget every two years to choose your own mobile phone + monthly mobile contract paid for
Enrolment in workplace pension scheme with matched employer contributions
Money towards glasses with Specsavers
AFTER 1 YEAR
Access to the Cycle to Work scheme
Recruitment Process
First it’s a 30-minute chat with Ben from the Ops team. Then you’ll meet our CEO for an hour and as a final stage we’d like to invite you to our office in Edinburgh (flights, transport and hotel paid and £250 as compensation for your time) to meet in person.
And that’s it!