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Creating Clips

To Create a New Storyteller Clip, Complete the Following Steps in the CMS

  • Select the ‘All Clips’ option from the menu on the left-hand side of the CMS.

  • Click ‘New Clip' in the top right-hand corner of the Clips section.

  • Click on 'Edit Titles' and add an 'Internal Title' to the Clip - this will be used in the CMS.

    • The Internal Title has a maximum length of 250 characters and can't be left empty.

  • Optionally – add a ‘Display Title’, this will be displayed in your app and will be seen by users.

  • Upload a video from your desktop or from Studio.

    • The preview allows you to review with sound, scrubbing, and other playback options.

    • The ideal dimensions for a Clip is 1080x1920px.

    • The ideal dimensions for a Thumbnail is 320x480px.

  • Optionally, click on Thumbnails in the right pane to upload a thumbnail.

    • If no Thumbnail is uploaded, one will be automatically generated from your Clip. You can edit this by selecting the film icon on the right side under the preview and selecting a frame to use as a thumbnail.

  • The Publishing tab in the area on the right allows CMS users to define categories/actions, plus controls for duplicating, downloading, and deleting.

    • Created Clips start as Drafts and must be Published to appear in the app

    • Add the relevant Categories here for Clips Navigation and Following

  • Changes to the Clip will be saved automatically as they are made

When returning to the Clips list, you can sort Clips by 'Date created (most recent first)', 'Date created (oldest first)' and 'Title A-Z'. You can also use the search feature to find a particular Clip.

Additionally, you can find a Clip's ID by selecting the Clip and clicking 'Copy ID' in the top right corner.

Studio Clips

You can also edit Clips within the Studio in exactly the same way you would a regular story. Read more about Studio and how to best use it's features here. To access the Clips studio:

  • Click on 'Edit in Studio' in the editing page.

Delete Clips

To delete a Clip:

  • Click on the Trash Can icon in the right pane.

  • After clicking the delete button, you will be given the opportunity to abort the deletion by clicking ‘Cancel’ or confirm it by clicking ‘Yes, Delete.’

Targeting Clips

You can also target individual Clips the same way you can with Stories, there are more details on Audience Targeting here. To target a clip:

Determining User Properties
  1. Firstly you will need to determine what custom attributes you want to add to your user base

  2. This process can be found in our Developer guides here

How to target Clips at a specific group
  1. Go to your Storyteller tenant

  2. Select the Clip you want to start targeting to your audience

  3. In the Publishing Tab on the right hand side, there is an option to “Target this Story to an Audience”

  1. A User Property and Value input then appears.

  2. Select the input to input and create your new User Property and respective Value, these must be the same as whatever custom attributes that have been determined in the code.
    Once you have set the user property and value, this will automatically be saved.

  3. To remove, please select the bin icon next to the User Property and Value.

Adding Actions

There are two types of actions that can be added to Clips.

  • Primary Action - Which is the standard button at the bottom of the player, the same behaviour as on Stories

  • Secondary Actions - These appear as small buttons above the Clip title in the app and work like primary actions. Up to two Secondary Actions can be added.

To add Primary or Secondary Actions to a Clip:

  • Search for the action you want to add in the 'Select action…' field

  • Click the Action

  • The action has then been added

  • This process is the same for both Primary and Secondary actions


Eyebrows

“Eyebrows” enhance the visibility and context of content within Clips. This feature allows the addition of an optional "Eyebrow" (a subtitle or tagline) that appears alongside the primary title on content thumbnails and within the content players.

To add an eyebrow:

  • Open the CMS and go to the relevant Clip

  • Click ‘Edit Titles’ to open the Titles Modal

  • Navigate to the Eyebrow tab.

  • Enter Eyebrow Text:

    • There is a soft validation for text exceeding 20 characters. Users can enter titles longer than the limit, but if the title exceeds the limit, a warning message is displayed.

  • To Localize the Eyebrow:

    • Toggle localization on to enable translations

    • Unlock the localization fields by clicking the Lock icon

    • If you then edit Eyebrow, unlocked localised titles will stay as they are

    • Click ‘Auto-All’ to revert to (locked) auto-translations

  • Click ‘Done’ to save changes.

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